Frequently asked questions
Which Areas do you cover?
Hello Bub Hub covers all areas in South Africa.
Outlying Areas may incur and extra 3 days delivery and an extra charge.
How does the Delivery work?
The parcel will be dispatched within 3 days of receiving payment
If you placed an order on Friday, Saturday or a Sunday, the parcel can only be picked up by the courier service on the monday.
The courier will deliver to the buyers door within 24hrs.
We cannot be held liable for any delays with the dourier service.
Please provide a physical address within South Africa, as well as contact numbers for the person who will be liable to receive the parcel during working hours.
Courier deliveries are made to street addresses and not PO Box numbers.
NO DELIVERIES ARE DONE OVER WEEKENDS AND PUBLIC HOLIDAYS
How will i know when and where to collect my parcel if i have chosen that option?
When your order is complete you will receive an email with the collection address and time frame
Is there a Hello Bub Hub Wholesale Option?
If you would like to purchase wholesale please email firstname.lastname@example.org for more Information.
How do I go about listing my products on HELLO BUB HUB?
We would love to hear from you!
Please pop us an email on email@example.com so we can send you more information n getting listed on our website and stores.
How long after i order do i need to pay?
You will have 24hrs to submit your payment.
If this is not received your order will be cancelled automatically